Terms of Service

By creating an account or using LossLab (“the Service”), you agree to these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including free trial users and paid subscribers.

LossLab is an AI-powered trading journal that helps traders log trades, receive automated post-mortem analysis, identify behavioral patterns, and generate improvement rules. The Service is a journaling and analytical tool only.

LossLab does not provide financial advice, investment recommendations, or trading signals of any kind. Nothing generated by the Service — including AI grades, scores, summaries, or rules — constitutes financial advice. All trading decisions are solely your own responsibility.

You must be at least 18 years old to use LossLab. By using the Service, you represent that you meet this requirement and that you are legally permitted to access the Service in your jurisdiction.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@losslab.app if you suspect unauthorized access.

• LossLab offers a 7-day free trial. No charge is made during the trial period.
• After the trial, access requires an active paid subscription (monthly or annual).
• Subscriptions renew automatically unless cancelled before the renewal date.
• You may cancel at any time through your account settings. Access continues until the end of the current billing period.
• Refunds are not provided for partial billing periods. If you believe a charge was made in error, contact us within 14 days.
• We reserve the right to change pricing with 30 days' notice to active subscribers.

The Service includes a limit of 100 AI trade analyses per calendar month per account. This limit resets on the 1st of each month. Saved trades and existing analyses are not affected by the limit. We reserve the right to adjust limits with reasonable notice.

You agree not to:

• Attempt to reverse-engineer, scrape, or copy the Service or its AI outputs for commercial purposes
• Use the Service to build a competing product
• Upload content that is illegal, harmful, or violates third-party rights
• Attempt to circumvent usage limits or billing controls
• Share your account credentials with others

You own the trade data, chart images, and journal notes you upload to LossLab. By uploading content, you grant us a limited license to process and store it for the purpose of delivering the Service. We do not sell your data. See our Privacy Policy for full details.

Analysis, grades, scores, behavior tags, and improvement rules are generated by a large language model (Claude by Anthropic). AI outputs may be inaccurate, incomplete, or inconsistent. They are provided for informational and self-reflection purposes only. Do not make financial decisions based solely on AI-generated content from LossLab.

The LossLab name, logo, software, design, and system prompt are proprietary to LossLab. Nothing in these terms grants you a right to use our brand, trademarks, or proprietary technology beyond what is necessary to use the Service.

We may suspend or terminate your account if you violate these terms, engage in fraud, or pose a risk to the Service or other users. You may delete your account at any time. Upon termination, your data will be deleted in accordance with our Privacy Policy.

The Service is provided “as is” without warranty of any kind. We do not guarantee uptime, accuracy of AI analysis, or fitness for any particular purpose. To the fullest extent permitted by law, LossLab's total liability to you for any claim arising from use of the Service is limited to the amount you paid in the 3 months preceding the claim. We are not liable for trading losses, lost profits, or consequential damages of any kind.

We may update these terms from time to time. Material changes will be communicated via email or an in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration rather than in court, except where prohibited by law.

Questions about these terms? Email us at support@losslab.app.